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New Year Bash 2013 @ ASCENDERSTECH

Welcoming the New Year!

Welcoming the New Year!

The New Year Bash happened with a gala celebration on 30th Dec 2013 heralding the end of another year and beckoning a fresh and happening New Year.

The Ascenders gathered at the NSIC Auditorium where a variety of programs were planned well in advance. This year we had business presentations made by the heads followed by an inspiring talk by our chief guest Mr. Shaktivel.

Our CPO in action

Our CPO in action

PVR extolling the virtues of Candela

PVR extolling the virtues of Candela

Murugesh explaining his endeavors

Murugesh explaining his endeavors

Alex presenting the HRO way forward.

Alex presenting the HRO way forward.

The young, energetic and dynamic leader of his own quickly growing outfit is a self-made man who believes that the secret of success lies within individuals and he makes it a point to tap that hidden potential in everybody he meets.

Shaktivel - The Shakti behind his own empire!

Shaktivel – The Shakti behind his own empire!

In the small and brief session with us, he managed to awe us with his humility and fluent speech which was fired up with his own enthusiasm and confidence; the confidence he has in people in general is breath taking! No wonder that at his young age he is surrounded with his own army of ardent and faithful followers. His motto: To create and distribute wealth.


A riveting talk.

After a short but completely charged talk that had us all spell bound, we had a treasure hunt that saw the Ascenders running all over the building searching for clues that would ultimately lead them to the treasure.

A spellbound audience.

A spellbound audience.

A sumptuous lunch of biryanis followed. After lunch there was an intellectually stimulating activity – the AscendersTech version of Neeya Naana! Our very own PVR donned the role of Gopinath minus the signature blazer. The topic of debate: Has modern development become a boon or a bane? The discussions (or rather, the heated arguments) that followed had everybody clamoring for his or her say. The best speakers for both teams were recognized by our homegrown Gopinath.

Neeya Naana - AscendersTech style

Neeya Naana – AscendersTech style

Our Gopinath in PVR style...

Gopinath in PVR style…

Then there was fun and games that followed with lots and lots of unbridled laughter. One of the games had contenders vying for AscendersTech strongest man of the year.




New Year Resolutions:
















The Best Resolution


Another game titled ‘Banana Shake’ had contenders shaking bananas out of their trousers!

The Banana Shakes!

The Banana Shakes!

Then there was ‘Baby’s day out’ where mothers made sure that their babies were well fed after their day out.

The bulky hulks...

The bulky hulks…

Mr. Ascender in all his glory!

Mr. Ascender in all his glory!

A card game that had people grabbing gifts from a whole gift display and not satisfied with those, ended grabbing other people’s gifts as well!

Hungry babies!

Hungry babies!

Gifts galore!

Gifts galore!

AscendersTech birthday babies were honored during the course of the day with a lovely birthday cake and gifts.

Birthday cake for eating & greeting...

Birthday cake for eating & greeting…

...not to mention beating!

…not to mention beating!

The finishing touch

The finishing touch

The day went on to see songs sung and danced to with the usual AscendersTech gusto.


Ayudha Pooja Celebrations 2013 @ ASCENDERSTECH

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This year’s Ayudha Pooja was slightly different from the previous years; we had music & dance added to the celebrations.

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It was a Dhandiya Evening Special which saw all the Ascenders dancing to popular beats and having fun in general.




The Ascenders chose to come dressed in typical South Indian style so there was a riot of colours and silks throughout the day.

















After the pooja, sweets were distributed. The Ayudha Pooja gift for this year was umbrellas.

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Greeting Card Contest @ ASCENDERSTECH

A contest was held to finalize the Company’s Greeting Card for the year.


The Call for entries...

The Call for entries…

Colorful entries poured in left, right & center. People had a gala with last time entries as well. Some of the entries:







Greeting Front Page

Greeting Back Page
















AnithaC copy







And then finally the winning three entries:

Anitha R.

Anitha R.





The cards will carry the content provided by Mr. PVR.

Pot Luck Lunch & Buzz Meet @ ASCENDERSTECH

The Ascenders all gathered again on September 18th for a mouthwatering Pot Luck Lunch which slowly moved on towards the evening high tea along with the BUZZ Meeting this quarter.

The spread had a variety of tasty dishes especially vegetarian fare in keeping with the ongoing season.




Ladies first…

The feast begins

The feast begins


The potluck lunch brought with it an atmosphere of festivity, gaiety and a sense of relaxed indulgence.


Food & Gossip…



Tea time followed with the cutting of a cake in recognition of the successful Ascenders venture & new services namely our Translation Services.


Our CEO, Dr. Thiru had a few words to share regarding our branching out more significantly as far as Singapore & Malaysia were concerned; our operations there are taking a more firm and bold strides in terms of new opportunities. We have already started to deliver our projects successfully and are in the process of implementing new ones.


Dr. Thiru

Our US operations too will be kick starting very soon what with plenty of significant enquiries pouring in.

Our new Vice President Alexander Kumar was also officially introduced to the team. Alex comes with decades of solid experience in the HR Consultancy sector and aims to exploit his expertise at AscendersTech.



Murugesh went on to explain how the translation services was taking off; he had a lot more to share about the allied services of Translation that AscendersTech was now working on.



HR & Finance teams gave everybody the much needed pep talk. Representatives from other departments too had their say.

Team HRO recognized Supriya for her outstanding performance so far.


And then it was time for high tea.



What to do to EXCEED Customer Expectations – A contest @ ASCENDERSTECH


The competition was about the best doable suggestions regarding Exceeding Customer Expectations. The inputs kept flowing in one after the other till the deadline on 31st August 2013. After a close scrutiny & a discussion on everyone’s suggestions (the best of everyone’s suggestions were read out and appreciated), the results were announced during tea time. Our CEO Dr. Thiru gave away the prizes.

The Contest Details

The Contest Details

Some of the Incredible Inputs :

Implement TQM (we will be the first organization to implement TQM in HRO division among other MNCs or among our competitors) – Anitha R.

Gaps between achieved output and desired output – Anitha R.

Take time out to truly find out what customers want – Udayasri

Hone basic acting skills to maintain cheery persona even with difficult customers – Udayasri

Look & listen for subtle clues about customers’ current mood, patience level, and personality etc. to keep customer interactions positive – Udayasri

Reduce the customer’s work – Bala

While setting expectations, under promise so that we deliver well before they expect – Bala

Be accountable. If you make a mistake, admit it, apologize and make up for it – Sathish Kumar

Be generous. Reward the client with unexpected benefits. – Sathish Kumar

Customer satisfaction should be treated as the Organization Goal – Murugesh

In this fast changing market, we should be able to refresh the customer’s wants – Murugesh

We must constantly update or customize the product and service to adapt to the local markets of different regions – Murugesh

We should proactively ask questions and get clarifications – PVR

We should use online/digital communication technologies such as skype to source suitable candidates while maintaining effective communication standards – Cherian

We have to provide real solutions quickly and also have a clear understanding of the customer’s requirements – Supriya

Acknowledgements/ responses have to be mandatorily be done on a timely basis – Supriya

Use positive communication techniques – Anitha C.

Give each customer individual attention; it’s a great way to make them feel special & valued – Anitha C.

Speed is everything, especially when a customer is requesting something that’s time – sensitive – Mujeeb

Have a clear understanding with the customer about what your role is & isn’t. Both the vendor & the customer should know when the project gets over and how success will be measured – Mujeeb

The more work one does on the customer’s behalf, the more valuable & indispensable you become – Mujeeb

The more problems we solve for the customers, the better – Mujeeb

We have to learn to be open to new & fresh approaches: if we snap to a solution assuming their situation is “just like” others you have come across, it’s turns them off – Mujeeb


Take an extra step (customers notice when an extra effort is being made and will tell it to others) – Mujeeb

Get regular feedback from the customer; to do this, one needs to actually set reminders – Sumathi

Closures and appreciations to be put up on the AscendersTech BLOG for the customer to view – Bersin

Communicate, communicate, communicate – Bersin

We have to be easily accessible (24×7) & sincerely maintain promised TATs – Swathy

We need to make our customer experience through every touch point within our organization a pleasant one all the times – Dhanasekar

 The Winners

First Prize

Mujeeb – First Prize

Second Prize

Murugesh – Second Prize


As always the Ascenders are rewarded for their extraordinary efforts; their drive and passion to excel and prove themselves is amazing and does not go unrecognized. A few outstanding performers recognized for their contributions:

Murugesh for cracking a good deal in his first month!

Murugesh for cracking a good deal in his first month!



Udayasri for bringing in a large client!

Udayasri for bringing in a large client!


Supriya for her first major     recruit!

Supriya for her first major recruit!


Mujeeb for winning a competition (best suggestion for Exceeding Client Expectations)!

Mujeeb for winning a competition (best suggestion for Exceeding Client Expectations)!


Murugesh - second best suggestion for Exceeding Client Expectations!

Murugesh – second best suggestion for Exceeding Client Expectations!


The details & suggestions for the competition on Exceeding Customer Expectations coming soon…





Poster Competition @ ASCENDERSTECH

A Poster Competition was held for all the internal employees of AscendersTech on a Saturday afternoon. The theme was “This is Going to be The Best Year Ever!”

The competition begins!

The competition begins!

Everybody got geared up for the contest with their colorful charts, pencils, colors and poster paints. People grouped into tiny teams of two or individually tried their hands at creative bursts of Art.

Everyone is involved...

Everyone is involved…

Everyone including the CEO...

Everyone including the CEO…



They attacked their chart papers with a frenzy and soon everybody’s  heads were down and hands were busy drawing, snipping, pasting and painting away before the initial boisterous discussions on how to go about it.

Heads down & hands working...

Heads down & hands working…


The judge of the event was none other than Mr. PVR our Vice President. He picked the most relevant poster based on the criteria laid out well before the event began.

The winning poster

The winning poster

The next winning entry...

The next winning entry…










Soon there was a colorful riot of posters laid out on and exhibited which would also be put on display throughout the premises to reinforce the fact that, yes, this was going to be the BEST YEAR EVER!


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The Display

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